Shipping policy

Shipping Policy

Effective Date: October 21, 2026

ChewHarvest strives to provide a convenient and dependable delivery experience for customers purchasing sofas and furniture through our website.

Order Processing

Most orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders may not be processed on weekends or U.S. holidays.

During holidays, promotional events, or periods of unusually high demand, additional processing time may be required.

Estimated Delivery

After processing, standard delivery is generally estimated at approximately 2–3 business days.

Delivery times are estimates rather than guarantees and may vary depending on destination, carrier availability, weather, transportation conditions, and other circumstances.

Shipping Charges

Applicable shipping charges will be displayed during checkout before the order is submitted.

Where a product or promotion qualifies for free shipping, the applicable conditions will be displayed on the website or checkout page.

Tracking Information

When tracking is available, customers may receive tracking information by email or through their order information.

Tracking updates may take some time to appear after a carrier receives the shipment.

Accurate Delivery Information

Customers are responsible for providing a complete and accurate shipping address.

If you need to correct an address, contact ChewHarvest immediately after placing your order. We cannot guarantee changes after an order has entered processing or shipment.

Damaged Shipments

Customers should inspect furniture and packaging upon delivery.

If your sofa arrives damaged, please contact us promptly and provide photographs showing:

The furniture damage
Outer packaging
Shipping label
Any visible damage to the packaging

Our customer service team will review the claim and provide appropriate instructions.

Delivery Delays

ChewHarvest is not responsible for delivery delays caused by circumstances outside our reasonable control, including severe weather, carrier disruptions, natural disasters, holidays, incorrect addresses, transportation interruptions, or other unforeseen events.